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Our company
You won’t find a group of people more in love with Worcestershire than the ladies and gents at Nicol & Co.
This beautiful county has everything. Fantastic connections by road and rail, outstanding schools, great local sporting venues, culture and entertainment set amongst rolling hills, stunning panoramas and loveable, quaint towns and villages aplenty. We live here, we love here, and every member of our team wants to help you do the same.
Matt Nicol established Nicol & Co. Estate Agents in 2009 as a one-man band operating from a small office in Droitwich Spa. His vision was to change the way estate agency was done in Worcestershire; bringing integrity and transparency to an industry that people made jokes about. He is still dedicated to providing the most remarkable service.
As we grow
As the team has grown, we’ve invested in technology and developed systems to deliver the best outcome in a consistent, predictable way. We’ve helped thousands of people like you find their future in this beautiful county. We’ve been consulted and helped create some incredible developments. We’ve introduced families to their forever homes.
We’ve helped hundreds of landlords add to their portfolios, finding tenants and dealing with any details on their behalf.
Whatever you’re looking for, and whatever stage you’re at, chances are that the Nicol & Co team will be able to come up with the goods.
Our values
Energetic
Our endless enthusiasm for what we do means that every morning we’re excited to get to work.
Energy and drive are our company cornerstones, always pushing us forwards.
Likeable
We’ll be honest with you – we don’t want this to be the only time we work together.
We’d love to be your first port of call for different projects, a team you can work with again and again.
Dedicated
Our ethos always puts our customers first. We start with what you want and make that our goal too.
Our unwavering dedication leaves no stone unturned to achieve a result.
Influential
We’re dynamic market-leaders who love to lead from the front. We mean what we say, and say what we think!
Our years of experience give us the confidence and courage to do new things well.
Successful
We know success requires tenacity and graft, that’s why we’re always pushing ourselves.
We started from scratch during tough times and have been steadily growing from strength to strength ever since.
Meet your property experts
Managing Director
Matt Nicol
Matt entered the industry in 2004 as a junior negotiator with an independent estate agent and in just three years progressed to running the office in Worcester for his former employers. Matt struck out on his own and established Nicol & Co, as a one-man band, in 2009 just as the market was beginning to show the ‘green shoots’ of recovery following the banking crash in 2007/8.
Now with nearly twenty years’ experience under his belt he continues to lead a growing and award winning team from the front
When he isn’t working, Matt can be found coaching at Droitwich Rugby Club, playing golf, watching the Warriors at Sixways or spending time with his wife Kate and children Charlie and Maisie.
Sales & Lettings Director
Neil Randle
Neil and Matt both went to Droitwich High School and then worked together before Matt decided to set up on his own. When the opportunity arose, Neil was employed by Matt to head the Worcester office initially in St Johns and later in Barbourne. As result of continued success and strategic growth, Neil has become Sales & Lettings Director and oversees the residential sales and lettings activity across the company’s three offices.
Group Finance Director
Richard Nicol
Richard brings a vast amount of commercial experience to the role of Group FD. His understanding of Matt’s vision for the business, shared sense of values and natural desire to see his son succeed, means Nicol & Co can continue to adopt a dynamic approach towards opportunities to grow, safe in the knowledge there is an experienced team in the background providing support and focused on the essentials.
When he’s not working, you’ll find Richard watching rugby or being jumped on by the grandchildren.
Sales Manager
Coralie Walrond
Coral has worked in the property industry since 2014, and is a member of both the National Association of Estate Agents and the National Association of Residential Letting Agents. Her interest in property extends beyond working hours having previously renovated her own properties in her spare time. Describing herself as customer focused, and as the Sales Manager in the Droitwich office, Coral is dedicated to making sure that all her clients have an exceptional experience throughout their property journey. Away from work, Coral enjoys travelling and spending time with family.
Valuation Manager
Robin McKenzie
Robin, our Valuation Manager, has been in Estate Agency for over four years. Robin has developed excellent market knowledge over her time in Droitwich and prides herself on providing exceptional customer service.
When she is not working, Robin loves to travel and wants to see different parts of the world. When not globe-trotting Robin loves to be outside walking her dogs.
Senior Sales Consultant
Lucy-Jo Burtoft
Lucy-Jo has been a member Droitwich Spa team for a number of years now, rising through the ranks to become a Senior Sales Consultant. Having come to us from a retail background, customer focus is at the forefront of her approach to Estate Agency. She loves getting to meet and to know new people whilst showing them around properties. When she is not working, Lucy-Jo loves spending time with her young family at home and on family holidays.
Sales Consultant
Niamh Harding
Niamh joined Nicol & Co in the spring of 2021 having previously worked in the recruitment sector. Niamh brings energy and a wealth of experience in customer service alongside an outstanding level of local knowledge. She is always keen to assist buyers in finding their dream home. As well as building new relationships with clients, Niamh brings dedication, honesty and integrity to the role.
Outside of work, Niamh enjoys keeping fit, socialising and attending sporting events; in particular she enjoys watching Rugby and is a fan of Worcester Warriors.
Sales Progressor
Rachael Maiden
Rachael joined Nicol & Co in November 2021 as a Sales Progressor in our Droitwich Sales department. Rachael has 8 years’ experience working in Estate Agency and is well placed to assist buyers from the point at which a sale is agreed, right through to completion. Rachael prides herself on delivering excellent customer service, and says her dedication and organisational skills make her well suited to the role. She says that listening and communication are also key qualities in a successful sales progressor, and we couldn’t agree more.
In her spare time, Rachael enjoys spending time with her husband and young daughter, as well as exploring new places.
Sales Specialist
Mia Fletcher
Mia joined Nicol & Co in December 2021 as a Client Relationship Specialist. Mia is brand new to Estate Agency so her previous experience in retail and customer service will serve her well in her new role. She describes herself as articulate and energetic, and has quickly learned that time flies when you are having fun! Mia has already helped clients navigate the daunting prospect of buying a house in the current market and she is excited to see where her career at Nicol & Co takes her.
In her spare time, Mia is a passionate dancer, and she enjoying dancing multiple styles. She also loves spending time with her family, especially her twin sister Olivia.
Viewings Negotiator
Jayne Burbridge
Jayne is a part time Viewings Negotiator based in our Droitwich office. Her career path has been diverse, from a Probation Service Officer to her own business as a Complementary Health Therapist. Jayne naturally is a people person with a warm, friendly approach. She is passionate about building trust, confidence & respect. In her spare time, Jayne enjoys hiking with her dog, chalk painting, travelling and quality time with her family.
Sales Manager
Erica Hinwood
Erica joined Nicol & Co in 2020 as the Sales Manager for Malvern six months before we physically opened our third office. In the first twelve months of leading her team, the office has won both local and regional awards for their standards of service. NAEA and ARLA qualified, Erica brings significant experience to the role having previously worked for other agencies in Worcestershire and Shropshire.
Outside of work, she enjoys spending time with family & friends and travelling.
Sales Progressor
Hannah Sheppard
Hannah joined Nicol & Co from another well-established Worcestershire firm and brought with her good industry experience. Hannah also has a wealth of local knowledge and a good understanding of the sales process. As one of our dedicated Sales Progressors, Hannah prides herself on being highly motivated and very organised.
In her spare time, Hannah likes to travel and is currently renovating her own house.
Assistant Sales Manager
Dan Westwood
Dan joined Nicol & Co from a background in the retail sector having worked for one of the best-known retailers on the High Street. As Assistant Sales Manager in Worcester and as a senior member of the team, his goal is to provide a first class customer experience in order to help clients find their dream home. He is a keen sports enthusiast and has often captained teams in which he has participated.
Recently married and soon to be a family man, Dan and his wife Zoe purchased their new home in Worcestershire through Nicol & Co before he joined the team, meaning there’s nobody better placed than Dan to anticipate the needs of our clients.
Sales Progressor
Kat Grealy
Kat joined Nicol & Co in July 2021 as our Sales Progressor in the Worcester office, with several years’ experience of the property industry, having previously worked for another Worcestershire firm. Kat describes herself as driven, organised and approachable which are the perfect qualities for a successful Sales Progressor.
In her spare time Kat enjoys spending quality time with her family, walking her dog and holidays in Cornwall.
Sales Consultant
Alice Bennett
Alice joined Nicol & Co in the spring of 2021 having previously worked in the motor trade. Alice has extensive experience in the customer service industry, having been in a customer facing role for the previous four years and has quickly adapted to her new setting. She describes herself as a dedicated and honest individual who strives to deliver the very best service for her customers.
In her spare time Alice likes to play Netball. She also enjoys socialising and is partial to the occasional Gin & Tonic!
Valuation Consultant
Molly Maguire
Molly joined Nicol & Co with significant estate agency experience having worked for another well-established local firm. She is full of energy and dedicated to her role as Team Leader in our Client Relationships Centre. Her role includes ensuring our clients’ needs are anticipated, providing advice and ensuring that they are legally and financially prepared for their move.
Molly is a fan of football, playing since she was 4 years old and currently plays for Kidderminster Harriers. She is an adventurous character and last year took part in a charity skydive.
Viewings Negotiator
Jackie Coley
Jackie joined the Worcester Team at Nicol & Co as a Viewings Negotiator, having previously worked in education.
She is dedicated to the role, very organised and has great knowledge of the local area.
Outside of work, Jackie enjoys walking, travel, gardening and spending time with her grandchildren.
Lettings Manager
Sarah Jenkins
Sarah joined Nicol and Co in January 2020 bringing with her over 20 years’ experience in the estate agency industry. With her significant knowledge and understanding of the lettings process, Sarah is focused on providing top quality customer service ensuring our Landlords and Tenants have a positive experience.
Away from work, Sarah likes spending her time exploring the outdoors, weekend breaks in Cornwall, Yoga and eating out.
Property Manager
Lizzie Oliver
Lizzie is a Property Manager at Nicol & Co in our Lettings Department. She is dedicated, organised, and has a keen eye for detail. Having gained her Level 3 Business Administration qualification before joining us, Lizzie is developing an in-depth knowledge and understanding of property management.
Outside of work, Lizzie enjoys socialising with friends, reading, and going away for weekend breaks.
Junior Property Manager
Grace Duggan
Grace joined Nicol & Co last year as a Junior Property Manager with some solid experience under her belt from roles within other local agents. She describes herself as an enthusiastic, dependable and a committed individual who is passionate about learning all the different aspects of the Lettings industry. Grace takes pride in her work and providing excellent customer service. In her role with us, she will be keeping up to date with all the latest legislation with a view to working towards her ARLA qualification.
In her spare time, Grace loves spending time with her friends and family, travelling, and indulging in her passion for musical theatre; where she can often be found performing on stage at Norbury Theatre in Droitwich.
Lettings Specialist
Stacey Bailey
Stacey joined Nicol & Co in the summer of 2021. Having previously worked in the motor trade industry, Stacey is a expert when it comes to dealing with people as she has carved out a career delivering outstanding customer service. She has quickly adapted to her role as a Lettings Specialist and describes herself as a hard-working, organised and an approachable problem solver, ideal for this role.
Stacey keeps herself very busy outside of work, as she has two horses which take up most of her spare time, as well as a dog and a cat.
New Homes Sales Manager
Jasmine Podmore
Jasmine is the New Homes Sales Manager within our specialist Land and New Homes Department. During her time in this department, she has approached every task with real energy, demonstrates high levels of skill and leads the team well. She has a bubbly character and a passion for making a difference when helping others.
Jasmine enjoys playing netball and spending time with her friends.
Client Relationship Specialist
Alexandra Crammond
Alexandra joined Nicol & Co in August 2021 as a Client Relationship Specialist. She is new to the industry and relishing the opportunity, having previously worked in Corporate Events and Hospitality. Alexandra prides herself on being a dedicated, enthusiastic and friendly member of the team, and she is looking forward to transferring her customer service skills across to this new role.
She is becoming a key member of team, helping us understand the requirements of our clients and developing relationships to help them find their dream home.
Outside of work, Alexandra is busy renovating her current home. She also enjoys socialising, going to the gym, and spending quality time with her young family.
Operations Manager
Shaun Crowe
Shaun has risen through the ranks to become our Operations Manager. Shaun’s technical know-how, positive attitude and willingness to go the extra mile were key factors in our ability to perform well throughout the pandemic.
Outside of work, Shaun regularly visits the gym and enjoys spending time outdoors, often cooking on a barbecue. Shaun also has a passion for rugby and technology.
Operations Officer
Brett Hopcutt
Brett joined Nicol & Co in October 2021 and as Operations Officer works in the engine room of the business. Brett is new to the estate agency business but has previous experience within customer service roles as well as teaching English as a second language. He prides himself on showing a high level of detail in his approach and always goes above and beyond what is asked of him.
In his spare time, Brett enjoys playing music, travelling, and going on walks. In addition to a passion for football he has an interest in gaming.
Personnel Officer
Michelle Nicholls
Michelle joined Nicol & Co in March 2021 as our Personnel Officer, having spent 15 years in the motor trade. Most recently she worked for the iconic Morgan Motor Company, and she brings a wealth of knowledge in Human Resources and Payroll. She is diligent, methodical, and prides herself on the qualifications she has achieved in recent years. After all, she is looking after the company’s most valuable asset – our employees.
In her spare time, Michelle enjoys days out with her husband and young daughter, shopping, and indulging her passion for heritage steam railways!
Marketing Assistant
Steve Poke
Steve has been part of the team at Nicol & Co for over five years. He is our Marketing Assistant and within his role he is responsible for carrying out virtual tours, property photography and providing aerial shots for marketing materials.
In his spare time, Stephen enjoys playing and watching rugby and spending time with family and friends.
Senior Administrator
Siân Richards
Siân works within the administration team at Nicol & Co and has worked in the industry for 15 years. Having relocated from North London, Siân enjoys shopping, gardening, eating out and going to the gym.
Digital Marketing Assistant
Jack Whittington
Jack is our Digital Marketing Assistant and joined Nicol & Co with a wide range of videography & photography experience. Jack is technically minded and thrives off finding creative solutions for any problems that arise. His specific area of focus is digital marketing and creative content, helping us to reach out to our clients on social media platforms.
Outside of work, Jack enjoys photography and travel, as well as playing music.
Mortgage Advisor
Jo Mezzone
Jo started her career in insurance and sales where she spent 8 years before moving into financial services with Whiteoak Mortgages, which she owns and operates with her husband Steve.
Jo is sporty and plays netball weekly with the Worcester Netball Club.
Mortgage Advisor
Nick Marsh
Nick is an extremely experienced Mortgage Advisor with over 26 years’ experience. He is FPC and CeMap qualified and is the man to speak to for the latest and best mortgage offers. He has access to 90 lenders and over 11,000 products.
When Nick isn’t arranging mortgages he can be found watching Hereford FC and walking his pet lurcher dog.
