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Our company
You won’t find a group of people more in love with Worcestershire than the ladies and gents at Nicol & Co.
This beautiful county has everything. Fantastic connections by road and rail, outstanding schools great local sporting venues, culture and entertainment set amongst rolling hills, stunning panoramas and loveable, quaint towns and villages aplenty. We live here, we love here, and every member of our team wants to help you do the same.
Matt Nicol established Nicol & Co. Estate Agents in 2009 as a one-man band operating from a small office in Droitwich Spa. His vision was to change the way estate agency was done in Worcestershire; bringing integrity and transparency to an industry that people made jokes about. He is still dedicated to providing the most remarkable service.
As we grow
As the team has grown, we’ve invested in technology and developed systems to deliver the best outcome in a consistent, predictable way. We’ve helped thousands of people like you find their future in this beautiful county. We’ve been consulted and helped create some incredible developments. We’ve introduced families to their forever homes.
We’ve helped hundreds of landlords’ add to their portfolios and found them tenants and dealt with detail on their behalf.
Whatever you’re looking for, and whatever stage you’re at, chances are that the Nicol & Co team will be able to come up with the goods.
Our values
Energetic
Our endless enthusiasm for what we do means that every morning we’re excited to get to work.
Energy and drive are our company cornerstones, always pushing us forwards.
Likeable
We’ll be honest with you – we don’t want this to be the only time we work together.
We’d love to be your first port of call for different projects, a team you can work with again and again.
Dedicated
Our ethos always puts our customers first. We start with what you want and make that our goal too.
Our unwavering dedication leaves no stone unturned to achieve a result.
Influential
We’re dynamic market-leaders who love to lead from the front. We mean what we say, and say what we think!
Our years of experience give us the confidence and courage to do new things well.
Successful
We know success requires tenacity and graft, that’s why we’re always pushing ourselves.
We started from scratch during tough times and have been steadily growing from strength to strength ever since.
Meet your property experts
Managing Director
Matt Nicol
Matt set Nicol & Co up as an individual venture in 2009. At his former employers he started out as a junior negotiator in 2004 but quickly progressed to running an office in 2007 and then through the recession. After the market began to show ‘green shoots’ of recovery in 2009 Matt knew it was time to set up in his home town. When he isn’t working, Matt can be found coaching the Droitwich Rugby Club U7’s, playing golf, and spending time with his wife and children.
Performance Director
Neil Randle
Neil and Matt worked together at a previous independent estate agency in Worcester before Matt left to open on his own. When the opportunity arose Neil was employed by Matt to head up his Worcester office in St Johns, within in a short period of time the office was market leader and recommended by many for its service. As result of continued success, and strategic growth plans Neil was appointed Operation Director to oversee all areas of residential sales and lettings in both offices.
Group Finance Director
Richard Nicol
Richard brings a vast amount of commercial experience to this recently established role. His understanding of Matt’s vision for the business, shared sense of values and natural desire to see his son succeed, means the Nicol & Co Group can continue to adopt a dynamic approach to its next phase of growth, safe in the knowledge there is a team in the background, providing support, focussed on the essentials. Richard is actively involved in a number of local regeneration initiatives and is particularly keen on developing social business models in communities that are struggling. When he’s not working, you’ll find him watching rugby or being jumped on by the grandchildren.
Sales Manager
Coralie Walrond
Coral is completely dedicated to property having worked in the industry from 2014 and recently refurbishing two properties in her spare time. Describing herself as customer focussed, Coral works to ensure that all of her clients have an exceptional experience throughout their property journey. Coral is also a member of both the National Association of Estate Agents & National Association of Residential Letting Agents. Away from work Coral enjoys travelling and spending time with family.
Sales Manager
Erica Hinwood
Erica joined Nicol & Co in May 2020 as an NAEA and ARLA qualified Sales Manager for the Malvern Office, bringing with her 12 years of experience within the industry. She is organised, pro-active and honest.
Erica has a good understanding of the industry, previously working for agencies across Worcestershire and Shropshire.
Outside of work, she enjoys spending time with family & friends and travelling.
Lettings Manager
Sarah Jenkins
Sarah joined Nicol and Co in January 2020 bringing with her with over 20 years’ experience in the estate agency industry. With her significant knowledge and understanding of the lettings process, Sarah provides remarkable customer service ensuring our Landlords and Tenants receive a positive experience. Away from work, Sarah likes spending her time exploring the outdoors, travelling to Cornwall for weekend breaks, Yoga and eating out.
Senior Sales Consultant
Tom Jackson
Tom has worked within the estate agency industry since 2012, starting out with an agency dealing in high value properties in Chiswick London, and Cheshire. He decided to return to his hometown in 2015 and started working with Nicol & Co. Tom plays Sunday league football and is a committed Aston Villa supporter.
Client Relationship Team Leader
Molly Maguire
Molly joins Nicol & Co with 3 and a half years estate agency experience. She is dedicated, efficient and has good knowledge of the area. Her role includes ensuring our client’s needs are met by providing advice to clients and ensuring that they are legally and financially prepared for their move.
Molly is a fan of football, playing since she was 4 years old and currently plays for Kidderminster Harriers. She is an adventurous character and last year took part in a charity skydive.
Valuation Manager
Robin McKenzie
Robin has been an estate agent since December 2017. She is hardworking and attentive. Robin prides herself on providing exceptional customer service and will always go the extra mile to make her clients happy. When she is not working Robin loves to travel and wants to see different parts of the world. When not globe-trotting Robin loves to be outside walking her dogs.
Assistant Sales Manager
Dan Westwood
Dan has joined us from a successful background in the retail & customer services sector working for a reputable well known UK company. He strives to provide a first class customer experience in order to help you reach you goal of moving. He is a keen sports enthusiast and has been captain to the teams he has been a part of. Enjoying the opportunity to travel in more recent time, he is a strong family man. He has just recently purchased a new home in Worcestershire with first hand knowledge & experience of selling with us before becoming a new member of team Nicol & Co.
Sales Specialist
Lara Giblin
Lara has always had a passion for Estate Agency and with a strong background in Sales, Lara is a skilful negotiator. She is dedicated to the role and believes that honesty is key when dealing with her clients. Outside of work, Lara enjoys painting and drawing. She also enjoys the outdoors, exploring Malvern Hills and going for long walks.
Lettings Specialist
Yuri Kohno
Yuri joined Nicol & Co in 2019 after working in the Warwickshire lettings market. Yuri describes himself as organised and prides himself on listening to what clients are looking for and ensures that he delivers remarkable service from start to finish. In his spare time, Yuri enjoys spending time with his daughter and travelling when he gets the opportunity.
Senior Sales Consultant
Lucy-Jo Burtoft
Lucy-Jo works in the Droitwich Spa team as a Sales Specialist. Having worked previously for a major store, customer focus is at the fore-front of her ambition in Estate Agency. She loves getting to meet and to know new people whilst showing them around properties. When she is not working Lucy-Jo loves spending time with her young family at home and on family holidays.
Sales Consultant
Charlotte Rowe
Having worked for the world’s favourite airline, Charlotte has joined Worcestershire’s favourite estate agent to become a member of the team in our Malvern office.
Charlotte prides herself on providing excellent customer service and building a good rapport with her clients. She is friendly, approachable and clearly dedicated to the role. In her spare time, she enjoys long walks with her dog and dining out with friends.
Sales Consultant
Sam Siviter
Sam joins Nicol & Co as a Client Relationship Specialist. A skilful negotiator, bringing with him previous experience in both sales and lettings. He is highly motivated and enjoys building relationships with clients, which comes naturally to him with his friendly telephone manner.
Outside of work Sam enjoys going to the gym and playing football and tennis, as well as socialising and spending time with family.
Junior Property Manager
Lizzie Oliver
Lizzie joins Nicol & Co as a Junior Property Manager in our Lettings Department, and this is her first role within Estate Agency. She is organised, honest and has a keen eye for detail. Having recently gained her Level 3 Business Administration qualification, Lizzie is looking forward to gaining an in-depth knowledge and understanding of property management.
Outside of work, Lizzie enjoys socialising with friends, reading, and going away for weekend breaks
Client Relationship Specialist
Simon Hall
Simon started working for Nicol & Co in a canvassing role, and has now secured himself a permanent position in the Client Relationship Department. Simon is a people person, and prides himself on delivering first class customer service. He is honest, kind and understanding and is relishing the opportunity to learn more about the industry. His main focus will be on providing clients with an all-round service, as well as assisting colleagues in other areas of the business.
In his spare time, Simon is a keen musician and can play guitar, drums and piano, as well as producing songs. He loves to travel and is a self-confessed film fanatic
Client Relationship Specialist
Niamh Harding
Niamh joined Nicol & Co as a Client Relationship Specialist in April 2021. She is new to the property industry, having previously worked in the recruitment sector. Niamh brings a wealth of experience in customer service, and with an outstanding level of local area knowledge she is ready to assist buyers in finding their dream property. As well as building new relationships with clients, Niamh brings dedication, honesty and integrity to the role.
Outside of work Niamh enjoys keeping fit, socialising and attending sporting events; in particular she enjoys watching Rugby and is a fan of Worcester Warriors.
Client Relationship Specialist
Alice Bennett
Alice joined Nicol & Co as a Client Relationship Specialist in April 2021. She is new to the property industry, having previously worked in the motor trade. Alice has extensive experience in customer service, having been in a customer facing role for the past four years. She describes herself as a dedicated and honest individual who strives to deliver the very best service for her customers.
In her spare time Alice likes to play Netball. She also enjoys socialising and is partial to the occasional Gin & Tonic!
Sales Progressor
Hannah Sheppard
Hannah has been in Estate Agency since March 2019 and joins Nicol & Co from another Worcestershire firm. She prides herself on being organised, dedicated and motivated.
Hannah brings with her a wealth of local knowledge and a good understanding of the sales process. In her new role, Hannah will be part of the client relationship team assisting clients throughout their journey with us.
In her spare time, Hannah enjoys travelling and is renovating her own house.
Senior Land and Development Consultant
Luke Alexander
Luke joined Nicol & Co after a successful career within accountancy recruitment, where he gained a wealth of sales experience. Thorough, diligent and consultative, he is motivated by providing excellent customer service at all times. At Nicol & Co Luke is dedicated to identifying potential land plots and tracking them throughout planning. He will also assist with the sales of the new homes. Luke is a valuable contact for developers seeking to buy land, and also private owners looking to unlock the potential in their land.
Senior New Homes Sales Specialist
Jasmine Podmore
Jasmine joins Nicol & Co as a new entrant to Estate Agency but she is certainly no stranger to providing top quality service having previously worked in a luxury car dealership. She has a bubbly character and a passion for making a difference when helping others. Jasmine bought her own home in Worcester back in 2019 her own experience will provide a great platform on which to quickly build her technical knowledge.
Jasmine enjoys playing netball and spending time with her friends.
Senior Sales Progressor
Leanne Fletcher
Leanne has worked within the estate agency industry for more than 10 years, starting in an admin role and working her way up from there. She is a wife and mother of two and a self-proclaimed social butterfly who enjoys spending time with friends and family.
Sales Progressor
Jessica Watts
Jessica joins the company as the Sales Progressor in our Droitwich Spa office. Jessica’s main focus is ensuring our client’s transactions move efficiently and as smoothly as possible, providing clear communication and using her strong customer service skills along the way. She is friendly, outgoing and outside of work, she enjoys socialising with family and friends as well as travelling, with her favourite place to visit so far being Zambia.
Marketing Assistant
Steve Poke
Stephen joined Nicol & Co as a Marketing Assistant in January 2017, with this being his first foray into the estate agency business. Within his role he is responsible for carrying out virtual tours, property photography and providing aerial shots for marketing materials. In his spare time, Stephen enjoys playing and watching rugby and spending time with family and friends.
Digital Marketing Assistant
Jack Whittington
Jack is new to the estate agency business and brings with him a wide range of videography & photography experience. Jack is technically minded and thrives off finding creative solutions for any problems that arise. His specific area of focus is digital marketing and creative content, helping us to reach out to our clients on social media platforms.
Outside of work, Jack enjoys photography and travel, as well as playing music.
Personnel Officer
Michelle Nicholls
Michelle joined Nicol & Co in March 2021 as our Personnel Officer, having spent 15 years in the motor trade. Most recently she worked for the iconic Morgan Motor Company, and she brings a wealth of knowledge in Human Resources and Payroll. She is diligent and methodical, and prides herself on the qualifications she has achieved in recent years. After all, she is looking after the company’s most valuable asset – our employees.
In her spare time, Michelle enjoys days out with her husband and young daughter, shopping, and indulging her passion for heritage steam railways!
Operations Manager
Shaun Crowe
Shaun joined the company in Summer 2018, initially joining as a viewings specialist he very quickly developed into a role that would support all areas of the business. He comes from a health and safety background and prides himself as being a committed and professional individual. Living in Droitwich since the age of 11, Shaun has valuable knowledge of the area. Outside of work, Shaun enjoys spending time outdoors, regularly cooking barbecues an enjoys spending time with friends. Shaun also has a passion for rugby and technology.
Administrator
Sian Richards
Sian works within the administration team at Nicol & Co and has worked in the industry for 15 years. Having relocated from North London, Sian enjoys spending time with her partner, shopping, eating out and kayaking!
Administrator
Katie Harwood
Katie returns to Nicol & Co after having a year of travelling around Australia. She is very organised, has a keen eye for detail and holds many years of administration experience. Katie has grown up in Droitwich Spa so knows the area very well.
Outside of work Katie enjoys exploring, visiting National Trust sites and baking.
Viewings Negotiator
Georgina Mitchell
Georgina joined Nicol & Co in September 2018 as a weekend Viewings Negotiator, having spent 20 years in the hospitality industry. Georgina wanted a new challenge and felt her knowledge and skill set lent itself to Estate Agency. Georgina sees customer focus as paramount when dealing with and showing customers around houses and enjoys being able to provide a quality service. Outside work, Georgina loves to travel and spent 6 months travelling across the world, mostly in a camper van!
Viewings Negotiator
Jayne Burbridge
Jayne joined Nicol & Co in February as part time Viewings Negotiator. Her career path has been diverse from Probation Service Officer to her own business as a Complementary Health Therapist. Jayne naturally is a people person with a warm friendly approach. She is passionate about building trust, confidence & respect. In her spare time Jayne enjoys hiking with her dog, chalk painting, travelling and quality time with her family.
Mortgage Advisor
Nick Marsh
Nick is an extremely experienced Mortgage Advisor with over 26 years’ experience. He is FPC and CeMap qualified and is the man to speak to for the latest and best mortgage offers. He has access to 90 lenders and over 11,000 products. When Nick isn’t arranging mortgages he can be found watching Hereford FC and walking his pet lurcher dog.
Mortgage Advisor
Jo Mezzone
Jo started her career in insurance and sales where she spent 8 years before moving into financial services for 3 years. She had been working at Nicol & Co for the past 18 months taking advantage of her NVQ L3 in Business Administration and Certificate in Mortgage Advice before moving on to work with WhiteOak Mortgages. Jo plays netball weekly with the Worcester Netball Club.
Viewings Negotiator
Jackie Coley
Jackie joins Nicol & Co as a Viewings Negotiator.
She is very organised and dedicated and has great knowledge of the local area.
Outside of work, Jackie enjoys walking, travel, gardening and spending time with her grandchildren.
Worcester, Droitwich & Malvern Market Update – June 2021
COMMENT Newly listed properties are flying off the shelves. The majority (78%) of agents in the latest Dataloft subscriber poll said that...
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