We are hiring! – Viewings Negotiator (Worcester, Malvern, Droitwich)
Viewings Negotiator
• Location: Worcester, Malvern and Droitwich
• Working Pattern: Flexible Working – Saturdays and Weekdays – Let us know your availability as part of your application
• Job Type: Zero hours contract – Expected hours 6-20 per week including weekend availability
• Pay: From £11.44 per hour
• Additional Pay: Commission pay
• Licence/Certification: Driving Licence Required
• Benefits: Company events, Referral programme, Store discount
The Nicol & Co Way
Nicol & Co was established in 2009 as a one-man band operating from a small office in Droitwich Spa. Our vision was to change the way estate agency was done in Worcestershire; bringing integrity and transparency to the industry.
• We are dedicated to providing a remarkable service.
• We care about our local community just as much as you do. Our Community Fund is here to support local schools, projects and initiatives in and around Worcester, Droitwich and Malvern.
• We’ve invested in technology and developed systems to deliver the best outcome in a consistent, predictable way.
• We focus on the values of our people to ensure Nicol & Co is a great place to work.
• We invest time in the development of our people.
Our values are rooted in everything we do:
• We are energetic – our endless enthusiasm for what we do means that every morning we’re excited to get to work.
• We are likeable – we’ll be honest with you – we don’t want this to be the only time we work together.
• We are dedicated – our ethos always puts our customers first. We start with what the customer wants and make that our goal too.
• We are influential – we’re dynamic market leaders who love to lead from the front.
• We are successful. Success requires tenacity, we’re always pushing ourselves to improve.
If you are passionate about delivering excellent customer service you may be the right candidate for us.
Roles and Responsibilities:
Reporting to the Sales Manager, you will be adding strength to our established team with your main responsibilities:
• Carrying out property viewing appointments as booked by yourself or your colleagues
• Initial contact with and building relationships with clients and potential clients
• Being the face of Nicol & Co, feeling a responsibility for growing and improving the brand within the local community
• Be willing to get involved in company and local community events that we support
• Use IT systems where required
• Seek to secure introductions to nominated financial service providers, panel of solicitors and other departments within the Nicol & Co group
Required Skills:
• Excellent organisation and time management skills, with the ability to prioritise and work quickly
• Excellent communication skills
• Excellent interpersonal skills including being attentive to our clients requirements, establishing rapport and delivering remarkable customer service
• Maintaining a calm and professional manner, even under pressure
• Responsible attitude to work, with an ability to work on your own Initiative yet as part of a close knit team
• Professional, articulate and well-presented to represent the company at all times
• Understand the needs of clients and have the ability to match stock and services to their requirements
• IT literate